According to Square Enix:
What is a Mentor?
Mentors are experienced adventurers who have registered with the Adventurers' Mutual Aid Network (A.M.A.N.), a non-governmental organization founded by adventurers and merchants. These mentors help and advise new adventurers as well as any others in need of assistance throughout Vana'diel.
The Mentor Program was created as a means for players to help one another. Mentors are regular players who offer answers and advice on gameplay to other players. They are neither representatives nor employees of Square Enix, and Square Enix holds no authority or governance over the words or actions of players designated as mentors. As such, we ask that players who seek assistance from mentors interact with them at their own discretion and risk.
It is your responsibility to decide whether to become a mentor or use the Mentor Program. You are advised that Square Enix provides mentors with no advantages or compensation of any kind. By serving as a mentor or using the Mentor Program, you are deemed to have accepted these conditions.
Becoming a Mentor
To register as a mentor, speak with one of the A.M.A.N. representatives in each nation. You must meet certain requirements to register.
Be sure that your current main job is level 30 or above before registering with an A.M.A.N. representative
You can begin assisting other adventurers as soon as you have completed you mentor registration with A.M.A.N. Details on how to toggle mentor status on and off are shown below.
Turning Mentor Status On and Off - Using the mentor commands
- Using the Help Desk option
The Mentor Search will display the language setting that can be set under "Party" in the Main Menu. When acting as a mentor, please be sure to set the language(s) in which you are able to offer assistance.
Only one icon can appear beside a character's name at any one time, so icons are displayed according to priority. The mentor icon cannot be displayed at the same time as any other icon. Please see the priority list to the right. The mentor icon will also appear beside character names in search results from the Search and Mentor Search functions.
As a mentor, you will be approached by new adventurers and others seeking advice. Draw on your experience to aid them in their adventurers!
You become a member of A.M.A.N. as soon as you are registered as a mentor.
Did a veteran adventurer aid you when you first started out?
Has advice from a friend ever pulled you through a tough spot?
Remember those experiences and help fellow adventurers in turn!
Mentors are not expected to know everything. If you don't know the answer to a question, don't be afraid to say so and seek out the answer together. You are only one of many adventurers, and even advisers [sic] need advice sometimes! You can always ask another experienced adventurer for help. Remember that there are many ways around a problem. Please note that mentors do not have special powers like game masters (GMs) do. Mentors must rely on their own knowledge and experience to help others.
Consulting with Mentors
Consulting an experienced mentor can be very helpful when you encounter a problem you cannot solve on your own. To search for a mentor, select "Mentor Search" from the main menu's Help Desk option, or use the Search function to find players with mentor icons.
Before seeking assistance from mentors, it is necessary to confirm that they can accommodate your language. In the Mentor Search results, mentors who can assist in English will have an "E" displayed to the right of their character name; those who can assist in Japanese will have a "J." Mentors with "JE" next to their names can offer assistance in both English and Japanese.
Using Help Desk
Players with mentor icons beside their name are active mentors who are ready to answer questions at any time.
Feel free to approach them whenever you have a problem.
Mentors are experienced players who have volunteered to share their knowledge with others. When consulting them, please remember that they are regular adventurers just like everybody else. If one does not have the answer to your question, you can ask him or her to help you find the answer, or simply look for another mentor.
Once you've purchased a FINAL FANTASY XI Content ID and created a character, a system message explaining how to search for a mentor will appear. A "New Adventurer*" icon will be displayed beside your character's name.
Mentors are experienced adventurers who are willing to offer some of their time to help out their less traveled companions. They have no ties to Square-Enix, and act upon their own free will, as players of the community within the game/server. With this in mind, their answers may be varied upon different mentors, may give somewhat incorrect advice and/or have in no way any more power or authority over non-mentor characters.
Mentors can be identified by the "M" icon appearing next to their names, or located by using the Mentor Search function in the Help Desk menu.
As above, to become a mentor, you must first join the Adventurers' Mutual Aid Network (A.M.A.N., for short), which requires that you have a job at level 30+ and over 180 hours of /playtime. (See Adventurers' Mutual Aid Network, for more info.)
As stated above one can become a mentor by registering with the appropriate NPC when he/she attains a level 30+ job. That does not mean you are required to become a mentor. It is highly recommended that you do not choose to become a mentor unless you have adequate knowledge and/or are willing to help other less experienced players.
- Emeige A.M.A.N. - Northern San d'Oria (I-7)
- Kopua-Mobua A.M.A.N. - Windurst Woods (G-11)
- Udine A.M.A.N. - Bastok Metalworks (H-8)