- Talk to Powhatan.
- If you have just completed the previous quest Welcome to Bastok, you will have to zone before being able to start this quest.
- Obtain and equip a Maul or Replica Maul.
- Talk to Bartolomeo in the Arrivals section of the Air Travel Agency in Port Bastok with the weapon equipped; he won't even mention the passenger you're supposed to be meeting.
- Talk to Powhatan again and select the second option. He suggests that you talk to the guards in the area.
- Talk to Steel Bones, the guard near the Port Bastok/Bastok Markets zone, for a cutscene with the passenger and to receive a Letter from Domien.
- Return to Powhatan and talk to him to deliver the letter and complete the quest. You will receive a Targe as your reward, and you will still have your maul.