NOTE: If Morjean will only say "Ah, good day. I am Morjean, a researcher here...", it doesn't hold up the quest. Before heading out, be sure to have some sort of Sneak/Invisible to avoid aggro, and Warp for a quick escape once you have the Stalactite Dew.
Quickly search for the second ??? near the center of this room to receive the Key Item: Stalactite Dew. If you did not receive the key item, you have missed a step or you took too long between the ??? points.
NOTE: It is possible for a Will-o'-the-Wisp to be by the pool or the Stalactite and it will aggro by sight.
Return to Balasiel for your recognition. You can take A Knight's Test without having to zone after completing the quest if the requirement has been passed.
Balasiel (Watchdog Alley, Southern San d'Oria)
Journey to the waterfall in Ordelle's Caves, and bring back proof of your visit.
SPOILER WARNING: Click here for additional details about this story line.